Support

Blog

Sep
10

Welcome

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After making a blog for Jelly Mon, I finally decided it was high time that we had our own blog at Computer Solutions to let our clients know what we’re up to.

So… here it is.

First post and all that.

As you can see, we’re revamping the main CS website to be more inline with our Design Site color scheme.  Once thats completed, we’ll be going through the site to update content (never a fun job, but someone has to do it!).

Next after that is for us to put in a ticketing system, so we can free up the phone lines a little.

The plan is to have our clients sign up at the support page, and enter trouble tickets on the support page.  We can then allocate the appropriate staff to respond in a timely manner, and resolve whatever issues you may have.

If you look at the top of the page, you’ll also notice a couple of links to the main sites clients need to visit – the mail page, and the newsletter admin page (for our Newsletter clients).   This should help those of you that are always forgetting which page to visit!

Lastly,  any comments are appreciated – whether they are about design, or service or whatever.

Leave comments below.