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Feb
22

DNS Updates

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As part of our DNS migration in mid 2016 (June / July last year), we asked all our clients to update their DNS to the below servers.

ns1.digitalocean.com
ns2.digitalocean.com
ns3.digitalocean.com

Note that as of today (22nd Feb 2017), our previous DNS servers are now offline, and will no longer resolve.

If you are having issues with email and website hosting today (22nd Feb 2017), please ensure that your DNS has been updated as requested.

This will only affect clients that maintain their own DNS, if your services are managed by us, this was done last year.

If you are unsure on how to proceed, please contact us.

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While it is the season to be jolly, its also apparently the season for us to move datacenters!

Our network provider has told us (on rather short notice!) that we need to vacate our current datacentre, and move to a newer larger centre. Its not all bad news though, as it means a chance to refresh equipment, and upgrade services.

We’ll be moving equipment to a newer Shanghai Telecom datacenter in Waigaoqiao on Saturday 27th December. Most of the work has already been done as we’ve setup new equipment for servers, and tested migrating some clients already.

Moving servers does mean we will incur some downtime for some clients on Saturday though.
We will need to change DNS records for you to point to the new location, and migrate some data to new servers.

We anticipate this taking a few hours.

Please bear with us while we migrate services on Saturday 27th December.

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