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SupportShanghai Telecom is experiencing routing issues in some area’s to some of our servers.
This is not/not a problem with our servers or service, but a routing issue at the telecom side (essentially some area’s don’t know how to talk to other area’s)
Shanghai Telecom are working on it, and we will update when we have more information. [Resolved as of 9th Jan for all area's]
Affected clients are not able to access all of our servers from their location.
Jing An, and Putuo area seem unaffected – no issues reported from those area’s.
People in affected area’s will have to wait until Shanghai Telecom resolves their core router issues.
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